Frequently Asked Questions

 

HR365 & Product

HR365 has been serving companies of all sizes from different industries for more than XX years. Hence, our solution today is a cumulative knowledge from serving companies in different industries’ HR need. When you implement HR365 solutions, you are using best-practice, innovative and proven solutions to power your business further.

When you use HR365, you are using a single platform that offers a comprehensive and complete solution, from core HR modules to strategic operations. Regardless of the stage of HR transformation your organisation is at, you can select the modules that fit your current needs, and add on when your requirements grow.

These are the key available HR365 solutions.

  • Recruitment Management
  • Talent Management
  • Time and Payroll Management
  • Training and Learning Development
  • Industrial Relations Management
  • Mobile Self-Service: Employee, Manager & Representative
  • Performance Tracking
  • Data Analytics & Insights

HR365 is part of the IFCA Group of Companies. If you seek any of the solutions below, just reach us at askHR365@ifca.com.my

  • Property365 – Property Development and Sales that empower property developers with CRM, Sales Administration, Customer Service and Data Analytics solutions
  • Lease365 – Property Management Software solution for Retail/Mall and Commercial Buildings
  • Hotel365– Hotel Management Software solution for the Hospitality industry, including hotels, resorts and golf and recreational clubs
  • Contract365 – Contract Management Software solution for project-centric companies, such as construction companies

We have offices across Malaysia. Do get in touch with us if you would like to set up an appointment or request for a demo. For email, reach us at askHR365@ifca.com.my for all states.

 

  • Central (Selangor – Headquarters)

No 19, Jalan PJU 1/42A, Dataran Prima,
47301 Petaling Jaya, Selangor.
Tel: +603-7805 3838  I   Fax: +603-7804 0206

 

  • North (Penang)
    441-2-5 Pulau Tikus Plaza,
    Jalan Burma, 10350, Penang.

Tel: +604-226 7525  I   Fax: +604-228 8748

 

  • South (Johor)

31 Jalan Permas 10/7,

Taman Permas Jaya, 81750 Johor Bahru, Johor.

Tel: +607-386 2268   I   Fax: +607-386 2253

 

  • West Malaysia (Pahang)

No.18, 1st Floor,

Jalan Gambut, 25000 Kuantan, Pahang.

Tel: +609-513 3383   I   Fax: +609-531 5538

 

  • East Malaysia (Sarawak)

Fortuneland Business Centre,

Lot 2471-1 Block KCLD,

Jalan Rock, 93260 Kuching, Sarawak.

Tel: +6082-418 006   I   Fax: +6082-418 066

Yes. Apart from Malaysia, HR365 solutions have been implemented in Singapore, Myanmar, Philippines, China, Indonesia and Singapore.

As at January 2019, the IFCA Group has offices in Malaysia, China, Indonesia, Singapore and Vietnam.

Support

 

We use the JIRA system where current clients can key in their requests and these are promptly attended to by our tech support and consultants. If the matter is urgent, clients should get in touch with the person-in-charge of the account.

On-premise implementation would depend on the modules purchased. As a rule of thumb, HR365 will try to keep solution implementation within 6 work days.

Cloud Solutions

 

 

With our cloud-enabled solution, there is no need to install hardware or an IT personnel to set-up the system to start using the purchased modules. Once the necessary login credentials have been created, all you need to do is login and begin performing tasks.

 

Yes. We take all the necessary measures to secure your data, be it on-premise or Cloud.

Yes. Your company can subscribe to what you need now, and add HR365 modules as the need grows.

Subscribers can stop subscription when their property project ends, and get in touch with us to restart when there’s a new project on-hand.

Upon purchase of modules, subscription-based Cloud solutions can be activated within 2 work days.

 

Latest versions will be reflected in the system automatically. There is no need for any external upgrades.